Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications, date of birth); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. This notice applies to all users of our site, services and any individual who interacts with us.

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In conclusion we use information held about you in the following ways:

• to provide you with our Services;

• to notify you about changes to our Services;

• to ensure that content from our site is presented in the most effective manner for you and for your device;

• where you have indicated to us that you are happy for us to do so, we may also use this information to provide you (or permitted third parties) to provide you with information about;

• other services we offer that are similar to those that you have already enquired about or receive, or have received, from us;

• administer our Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• to improve our site and Services to ensure that content is presented in the most effective manner for you and for your device;

• allow you to participate in interactive features of our Services, when you choose to do so;

• keep our Services, site and premises as safe and secure as we can;

• And, measure or understand the effectiveness of our Services.

 

You agree that we can share your personal information with:

• analytics and search engine providers that assist us in the improvement and optimisation of our site;

• our suppliers, sub-contractors, clients or for the performance of any contract we enter into with those parties to allow us to provide services to you (including but not limited to the Services), and only where they are under a duty to deal with your personal data in accordance with the Data Protection Act 2018.

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

All of the information you provide during the process will only be used to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format.​ We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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As a user on this website you have the right to ask what information we have stored about you and you can correct any information that incorrect about you. Users have the right to ask to delete parts of their information in certain situations. If you want any changes made or have enquiries, do not hesitate to contact us on the following email address: bridgetjr@marketinggenuis.co.uk or fill out the contact form via the following link: booking form

You have the right to ask us not to process your personal data for marketing purposes when you provide us with your data and you can change your mind at any time by contacting us. We will ask for your permission if we intend to disclose your information to any third party for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party, you may revoke that permission at any time by contacting us. Our site may, from time to time, contain links to and from the websites of our clients, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 2018 (or any equivalent legislation). Individuals can find out what personal information we hold by making a ‘subject access request’. If we do hold information about you, we will:

• give you a description of it;

• tell you why we are holding it;

• tell you who it could be disclosed to;

• and let you have a copy of the information in an intelligible form

To make a request  for any personal information we may hold you need to put the request in writing to the following address provided: bridgetjr@marketinggenuis.co.uk

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need via email.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us. For email marketing we will use consent, this will usually be in the form of an opt-in tick box, or when you submit an email address expressly for the reason of sending marketing. We will always make it clear what your data will be used for and provide a link to our privacy policy. You can change your mind at any time. We will not store your personal data for any longer than is necessary.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.

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Our privacy policy may change overtime. Changes made might include updating the privacy policy, other updates such as updating the terms of conditions, how we collect or use information, changing payment options, our services, timetable, our schedule or any other page, form or information on our website. You will be notified on any changes that are made to this website by email. 

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Processing of your personal data is necessary for us to administer the pre-contract and contractual relationship between ourselves and our suppliers/members in connection with the performance of a contract. We will use legitimate interests to send occasional marketing by post and for segmentation and profiling in order to send relevant targeted communications. Our legitimate interests are to communicate with our members to keep them informed, to grow our business and promote best practice in the marketing industry.

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All emails that are sent to us are monitored, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

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When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.

We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We usually have to disclose the complainant’s identity to whoever the complaint is about. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

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You may unsubscribe from any of our emails by following the unsubscribe link in any of our email communications to you or, alternatively, by logging in to your email subscriptions page to edit your subscriptions. To delete your account, log in to your Prospects account page. Please note that deleting your account login does not remove the information we hold on you. If you would like us to remove your personal information from our systems, please contact bridgetjr@marketinggenuis.co.uk